Terms
The terms the rest of the site already states, in the order a disagreement would raise them. Nothing here is new, and if a page elsewhere on this site contradicts a line below, the other page is the mistake.
Last changed: August 2026.
The price is the price
A build is quoted as a fixed figure before the work starts. That figure does not change because the work took longer than estimated. It changes only if you ask for something that was not in the agreed brief, and then only as a separate fixed price you have said yes to in writing before it is started.
Payment
Half when the brief is agreed, half on the day it goes live. Monthly subscriptions are billed monthly in advance. Everything is quoted before tax; VAT is added where it applies.
What you own
The code, the content, the domain and the accounts are yours from the first commit — not on final payment. We keep the right to describe the work and to reuse the general-purpose parts of the tooling, which are not specific to you.
Cancelling
Monthly plans and licences cancel with a month's notice, in writing, for any reason. A build cancelled mid-way is invoiced for the work done to that point and everything produced is handed over.
What we are responsible for
Doing the work described in the brief, to the standard the checks on this site describe, and telling you promptly when something is wrong. Our liability is limited to the amount paid for the piece of work in question. We are not liable for lost revenue, and no shop of this size can honestly offer otherwise.
What you are responsible for
That the content you give us is yours to use, that the business details are correct, and that somebody on your side answers questions during the build. A build stalled for a month waiting on content is invoiced for the work done so far.
Availability
No uptime figure is promised, because the hosting is not ours to promise for. What is promised is that an outage is noticed and acted on by us rather than reported by your customer, for as long as a care plan is running.
Where a dispute goes
Swiss law applies. If something cannot be settled in writing, the courts at our registered seat have jurisdiction. Before that: write, and say what would fix it.
Questions about any of this go to info@recursiv.ch, and are answered by a person rather than by a form.